Bests & Worsts Reviews from Amazon

I purchased this SquareTrade 3-year warranty about 1.5 years ago for a Schwinn 430 elliptical. A few days ago a screw of the handle bar was broken and stuck inside the bar hence I believe the whole bar needs to be replaced. I filed a claim with SquareTrade and was told the claim is denied. I asked the reason and was told that "the part was broken during usage hence it was an accident thus is not covered". I asked them, then, what is covered. They said that "only defect parts". OK. So, if everything runs fine at the beginning, there will be no defect parts, hence afterward anything broken will be counted as "accident" and will be no coverage. They also refused to refund my warranty fully. Good luck if you want to buy such a s***.