Bests & Worsts Reviews from Amazon

Maybe I just got unlucky, but the laptop I received never really worked. When going through the setup process, the computer was unable to load data from my Time Machine backup. I cancelled out of it in an attempt to complete the rest of the installation process. I had to shutdown and after that, the machine never worked again. During the boot phase it just cycled through the Apple logo/progress bar startup over and over and over again. It would almost reach the end and then stop and restart, but never fully booted. I returned it, but since it was processed through a third party, I had to pay a 15% restocking fee, so I only received 85% of what I initially paid. So I had to pay almost $400 for the pleasure of owning a broken Mac for a day. What a joy! I complained to the 3rd party and they said the laptop was fine which is baffling since I watched the machine try and boot for half and hour. I feel screwed. Maybe I just got a bad product, or maybe Apple has serious quality control issues. It's seriously making me think of giving up on Macs all together.