Bests & Worsts Reviews from Amazon

I've been sleeping on this pillow for exactly one year, and I feel that I can accurately review it now. Here are my observations: 1) It is more supportive and ergonomic than your standard poly or down pillow, which is why I'm still sleeping on it, but it has not solved my chronic neck pain as I'd hoped. 2) It's difficult to tell which neck roll is the taller side and which is the lower, so I sometimes wake up in the morning to worse neck pain than ever and realize that I've slept on the wrong (tall) side. 3) Unless you sleep by yourself, in order to switch from sleeping on your back to your side you have to shift the pillow over on the bed underneath you. Definitely not conducive to uninterrupted sleep. 4) Once you've repositioned the pillow so that the raised part is under your head, it is nearly impossible to find a comfortable position because those raised parts are simply too narrow! You basically have to nudge your head out to the very edge of the pillow, otherwise your head will be rolling back into the center and your neck muscles tensing up in order to try to keep your head balanced. 5) When I am able to sleep on my side, I often wake up because my ear is killing me. This pillow is firm!!! 6) At the 1 year point, the pillow is degrading enough that the shape is a little wonky, the support is less, and the polyfill is getting lumpy. When I started writing this review I thought I'd have more positive things to say, but I guess overall I'm pretty dissatisfied. I had very high hopes, as it was recommended by my massage therapist, but this pillow was definitely not the solution I was hoping for!