Bests & Worsts Reviews from Amazon

I purchased 2 x 50 hoses in Dec 2014. Installed them beginning of Jan 2015 as per the manufacturer directions. We use the hose as per instructions, never shut it off without bleeding it down, and never leave it charged. Today, Jan 31 2015 , one hose burst on my wife , injuring her leg and hearing. I am currently speaking with Amazon customer service to make contact with Ohuhu cust service. I understand Amazon is not at any fault, they didn't make the hose but I want them to know what kind of product they are dealing with.