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*Updated Review* - 5 stars to 0 stars; Stopped working after a month, company a pain to deal with!
*Updated Review* You can see my original review below. I was super in love with these headphones and thought I was all set. However, after a few weeks the left headphone would intermittently cut out. I initially thought it was just some weird interference or something as it was random. However, it became persistent. The only way to get it to connect was to put the left piece back into the case to turn it off and try again. This is an issue if you're out on a run and don't have the case. Worse yet, was soon after, even if I was able to get a consistent connection, the headphones would "tear" and the audio wouldn't be in sync. This caused an echo that made listening to anything impossible. And the worst of all was JLab has been terrible to deal with. When I contacted them they said I could return them no problem. "Great!" I thought. However, they insisted I pay for return shipping, even though their product was defective. When I pushed back they stopped contacting me. I finally had to get Amazon to make things right with them. It was a great three weeks when they worked. I was willing to chalk it up to bad luck and try another pair. However, JLab customer service has forced me to go elsewhere. So these are a hard pass for me now based on lack of quality control and an even harder pass due to the type of company Jlab is. *Original Review Below* I was looking to upgrade my exercise headphones from the typical bluetooth earbuds that are connected by a wire to truly wireless earphones. I have "in-betweener" sized ears, so do best with over the ear style headphones. I tried some of the in-ear only, but once I started sweating, they'd work their way out on a run, or I'd have to futz with them constantly to prevent this. I was about to pull trigger on PowerBeats Pro, but wasn't looking forward to the $250 price, especially since their use would be limited. Fortunately these showed up, and I took a chance on the pre-order. I should note that I will literally only use these for working out which includes running and indoor bike riding on a trainer. So I don't need audiophile headphones (have expensive ones for when I'm listening to music leisurely or watching movies, etc). I also will only use these with a Garmin Fenix 5+ and Kindle Fire 8. So I cannot comment on compatibility/integration with iOS or true Android devices. They arrived and I got them paired to both devices with zero problem. Sound is just OK. Good enough for my needs, but not audiophile quality. But they're also only $70, so I'm not expecting much. I do wish the over the ear part was a soft rubber that had some flex. It's plastic and stiff. They do disappear for me once I start working out, but when I first put them on, or am not actively distracted by working out I notice them. I think this is also contingent on ear shape, etc. Again, it doesn't hurt or anything, just a minor weakness. Half star off for this since they are overall comfortable. What I love about them is they work seamlessly with my Garmin Fenix 5+. They pair quickly, and the ear bud controls operate the garmin perfectly. This is great as I can easily skip to next song, adjust volume, pause, etc all without having to mess with the watch. Quick taps to my ears and it does all that I need. The case is also nice and seems to work well. I think it's too big for a pocket, but perfect for gym bag or backpack. Overall I'm really pleased with these. Money well spent. Time will tell if they hold up and how long the battery in the case lasts for charging them. But one week in with them and I'm satisfied. I'll update this review after a few months, but as of now these are highly recommended, especially how well they integrate with my Garmin.
July 2019 · Electronics · verified purchase
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