Bests & Worsts Reviews from Amazon

As many of you I had many gadgets near my TV so I thought about purchasing a good surge protector. While doing the research somehow APC came on top and I bought it. I was very happy initially and I had no issues. It has a light to indicate if earthing/grounding has not been done properly in the house or if there are any other problems. In my case it did not report any issues. After couple of months we had a very minor thunderstorm, there was loud thundering and lightning might have struck near my house. I was feeling wise and protected because I had bought the best surge protector but alas everything stopped working after the lightning strike... which was not even on my home.. it might have been near my street. Strangest part is none of electrical/electronic equipment were damaged in my house, only those that were connected to this surge protector got damaged. So instead of protecting my equipment somehow it seems to have damaged it! I remembered that APC provides insurance so I went to my TV's authorized repair shop to get an estimate of repair and to diagnose what had gone wrong. He said the damage was because of the surge through HDMI cable. So I did lot of paperwork and completed the claim (it is really painful process), now they asked me to keep all the damaged equipment, obviously I cannot wait for the claim to clear so I bought everything new but now I have to store even the old stuff which is a problem for me, anyways somehow I stored everything. They were very prompt in sending me replacement surge protector for free. They asked me to send the original surge protector back (on my own expense), I did this. After sending the surge protector back I called them to find out if they have received my claim documents which I had faxed them, they confirmed that they did receive the documents then I asked them what are the next steps? They said we have tested your device and we will issue a letter which would have all the details. I checked my tracking number and the surge protector I had sent back had not even reached them!! I conveyed the same to the customer representative. Anyways after couple of weeks I get an email saying they tested my product and they did not find any defect/issues in the product so they denied my claim! I want to again stress the point that only devices that were connected to this surge protector were damaged, nothing else got damaged. I am never going to buy any APC product and I would not recommend it to anyone else. It is meant to protect and it failed on the first instance.