Bests & Worsts Reviews from Amazon

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365
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ranked #61,770 most helpful out of 571,544,897 reviews
★☆☆☆☆
Broke Twice in Less Than Six Months - Unable to Get Refund
I bought this chair for my 88 year old Dad who has trouble getting around due to a very arthritic knee. The armrest broke off the VERY FIRST TIME we used it! I contacted the company and they sent me a new armrest in the WRONG SIZE. It was too small for the chair we had. I contacted them again and they sent a second armrest. I am not a repair person and I didn't think I should have to repair something I just bought brand new and only used once. However, I thought "maybe it was just a fluke." It seemed trivial and troublesome to send the chair back over this issue, so I installed the second armrest that was sent to us. Before we had the chair for six months, it BROKE AGAIN!!! This time a piece on the right side broke and the right side of the chair collapsed. I'd like to make it clear that we DID NOT abuse this chair! It received normal use and my Dad weights considerably less than the 250 pounds the specifications for the chair says it can handle. This time I decided this thing was defective and I wanted to return it. I tried to return it only to be told that since I'd had it more than 30 days, they WOULD NOT take it back! I have contacted the manufacturer, the vendor and Amazon in good faith trying to get my money back for this hunk of junk to no avail. Tonight is our garbage night. I just put it on the curb with the rest of the garbage. This is one of those cases where if I could give it no stars, I would. Save yourself a lot of aggravation and your money and do not buy this thing.
June 2015 · Health and Household · verified purchase
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