Bests & Worsts Reviews from Amazon

AMAZON--YOU NEED TO GET RID OF THIS HORRIBLE ITEM. DO NOT BUY--THIS IS THE MOST DANGEROUS PRODUCT EVER! My mom is 89 and due to FALSE advertising it claims to help straighten the back and provide better balance. "You can easily use it in the home"--NO YOU CAN'T! Unless you live in a mansion with no obstructions and no carpet. I tried using this UpWalker in the park where there is cement walkway and is totally UNABLE to maneuver this smoothly--even with the safety latches on correctly. This product was SO DANGEROUS she almost fell TWICE within a half hour. I'm returning this piece of dangerous junk--she is back to her usual four-wheel walker and is much, much better and safer. DO NOT BUY THIS PRODUCT. YOU HAVE BEEN WARNED. AND TRY RETURNING IT. THE PACKING IS SO TIGHT IT'S ALMOST IMPOSSIBLE TO GET IT IN THE BOX. You need "prior authorization" to return it even if it was just used once--I returning it through Amazon. Doesn't matter what UpWalker says--point is THIS PRODUCT IS NOT USABLE. It makes me wonder how many false "positives" there are done by employees to sell this clunky piece of junk. Oh and fitting it in and out of your car--it will tear up your car seats. This whole thing is junk and clunky--and dangerous to use. PROS: The concept is an excellent one: You rest your elbows on the plastic supports so you can shift your weight on them and walk better. However, this is not the case with use. CONS: If you do not own a van, don't get it. It is about 40 pounds of clunky metal with a lot of pointed edges and when you unfold it two *plastic* supports must be latched down so it won't fold on itself again. I don't know how long these plastic safety latches will hold. It put a hole in my back seat car and I almost broke my back lugging it in and out of the car. Like I said this is 40 pounds. The wheels are not easily manuervable, even with myself assisting my mom to steer it. Even I cannot steer it well using it in the park with concrete walkway. People with disabilities, this would pose a fall hazard. For something as expensive as nearly $600 this is inexcusable. Returning it is another chore. More like a living nightmare. Getting it back into the box is nearly impossible. I'm telling you this thing weights nearly 40 pounds. Unless you live in a giant mansion with no carpet and no obstructions, I cannot see how it is possible to use in the home. I did not buy this to simply "return it"--like I said my mom almost fell twice using it and it was very hard to steer even with me helping. I'm glad I was at least able to return it but it was a terrible inconvenience along with a hole in my back seat from this "easy to use" walker.