Bests & Worsts Reviews from Amazon

We downloaded this app on a kindle fire tablet. It took our money for the year subscription and then would not open. Tried multiple times. Contacted Amazon customer service and they were able to look up my information and tried for over 40 minutes to figure out the problem. Long story short, it never worked. They then were able to cancel my subscription of 50.00 dollars, and we deleted the app all together. still don't understand why they can take my money but never got access to game.....major issue!!!!!!!! Not impressed at all! Quiet annoyed actually. Save your time and money. Not worth the hassle.