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ranked #243,741 most helpful out of 571,544,897 reviews
★☆☆☆☆
Don't buy if you intend to Cast
If you intend to cast content from apps on your phone (YouTube TV, Amazon Prime Video, etc.) this is not the TV for you. Casting repeatedly fails. In order to get it going again, you have to clear the Chromecast built-in cache, uninstall updates and/or repeatedly reset the TV only for a few days to go buy and the problem to start-up again. Sony is aware of the issue but hasn't communicated a timeline for a fix. Like me, you'll probably go through the trouble of hanging the TV on the wall watching for a few days, throwing out the box and then experiencing the Casting failure. Can't return it without a box, thus it's now time to wait on hold and go through 35 diagnostic steps that aren't going to work (or will only work for a few days) with Sony support staff. Do yourself a favor and run from this one. Update: I've had the TV for nearly 8 weeks now. The casting failures continue. I've gone through every diagnostic, every uninstall/reinstall of the built in Chromecast, and reset the TV according to Sony instructions and Casting still fails about every 2-3 days. When it does fail, I have to through initial set-up to fix it (yep, every few days). Sony is nowhere to be found. I can't possibly spend any more time in hold or repeating the same steps over and over expecting a different result. It's an 8 week old $1,200 blank wall plaque at this point. Sony doesn't care. Do not buy this TV if you intend to cast.
August 2019 · Electronics · verified purchase
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