Bests & Worsts Reviews from Amazon

UPDATE: I completely change my earlier review.... DO NOT BUY!!!!! The product itself worked well while it did, but it died soon and the customer service/repairs experience has been absolutely horrible! Please read the details below. 1 month into use, and the product failed to boot up! There was no accidental damage, and very light use. HP said I'd need to send it in for repairs and asked me to pay for it, even though it's in warranty. I paid for expedited shipping. They received the product 2 weeks back, and since then there has been zero communication about it. They didn't inform me of what was going on. I had to call in to ask on the progress and they tell me it would take another TWO MONTHS to get repaired since the motherboard needs to be replaced. They kept me on the phone for an hour only to tell that they can't do anything about it and refuse to give me a replacement unit. So here I am stuck for two months with a dead product under repairs, my money with HP, no returns, no replacement..... PATHETIC CUSTOMER SERVICE! PLEASE DON'T BUY!!!