119
people found this helpful, as of 2023
ranked #233,735 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Wheel broke after after a few months, loose threads everywhere
The wheel broke after a few short months (see attached photo), and I kept finding loose threads in the luggage.
The warranty is very problematic - either ship it yourself (at your own expense), or find a store that will ship it for you (not so common - might be hours away). And even then, it can take many weeks for them to return it.
I expected a much better quality from the Samsonite brand name.
July 2017 · Clothing Shoes and Jewelry · verified purchase