Bests & Worsts Reviews from Amazon

I bought this mattress topper to soften a very hard mattress. I opened the box and took it out of the plastic wrapper. I let it breathe and expand for 3 days before I put it on the bed (the instructions say 48 hours. I had high hopes that this topper would help me get a good night's sleep since a friend had a 2" memory foam topper on a similar mattress and reported a giant improvement. Instead I woke with sore hips. I then tried to figure out why my new topper had failed. So I compared the two pads. First I found that the two pads were much different densities. The new pad was much lighter and easier to compress. Second, I found that the new pad wasn't really 2" thick. It was 1 1/4" thick with 3/4" ridges. These ridges made the pad even easier to compress, since they crushed very easily. This pad is effectively too thin to soften a hard mattress. I strongly recommend that you do not buy this topper, and I am going to try to return it. Note that the header says free returns, but the fine print says that the product has to be in new and unused condition. That is impossible given that the topper arrives compressed into a small box, and it is impossible to repack it.