Bests & Worsts Reviews from Amazon

GPS doesn't work. It states "GPS connecting..." then, after a minute, "No GPS Signal". I've used GPS to track my daily bike rides on my Versa 2. I was hoping, by getting the Sense, I wouldn't have to lug my phone around with me anymore. I've contacted Fitbit Support. The first representative wasn't able to assist. They escalated the issue to a "special team". Now I'm waiting on the next tier of support to reach out to me. I'm leaving a 1-star review for now, seeing that the major reason I bought this device -- built-in GPS -- doesn't function at all. I've been a Fitbit customer for years (having the Versa 1, Versa 2, and smart scales) so I hate to say that I'm disappointed in this product. But I am extremely disappointed.