Bests & Worsts Reviews from Amazon

according to people

172
people found this helpful, as of 2023
ranked #199,391 most helpful out of 571,544,897 reviews
★☆☆☆☆
Poorly made, cheap product, HORRIFIC Customer Service breaking several third party seller policies
If I could put negative stars I would, but their is no option. This is perhaps one of the worst companies and most unprofessional third party sellers on Amazon. The pillows and cases are super cheap with holes appearing 2 days into owning due to the poor quality materials and construction of the product. Both their pillows and the memory foam inside stink (Nestl Bedding) like its been sitting in a factory for years, and Nestl/TheComfortZone would like to charge almost $90 for this large reading pillow! I have purchased a variety of products by Nestl Bedding on and off Amazon, as well as placed a few orders with TheComfortZone on Amazon, including this medium pillow case, a large pillow case and the large pillow, all of which were terrible in quality, arrived in poor condition, were packed inadequately and inefficiently with no care and all extremely overpriced. TheComfortZone hardly responds to your messages you initiate on Amazon through the messaging system and ignores half of the inquiries that you send. In the infrequent reply given through Amazon by The Comfort Zone, I received a nasty presumptive message containing almost no accuracy from Aron from TheComfortZone. Aron openly admitted he stepped out of line and obtained personal information from the manufacture (Nestl) about me outside of Amazon, breaching customer confidentiality, where he obtained my address and personal info from Nestl Bedding, including my purchase history from other websites, etc. that he had no business knowing. This was a huge invasion of privacy by this third party seller, which you will risk becoming a victim to if you choose to purchase their products. Aron from TheComfortZone preceded to sent me his "findings" of what he claims TheComfortZone sold me made by Nestl Bedding and claimed he compensated me for things he never did, and provided free products to me which were inaccurate. Nonetheless their was a nasty, accusatory and sarcastic undertone to his emails which were extremely inappropriate. Are we having fun yet? Do not steer clear from this seller, make a sharp turn in the opposite direction and go full speed in avoiding them. This is to your benefit.
September 2019 · Home and Kitchen · verified purchase
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