244
people found this helpful, as of 2023
ranked #118,495 most helpful
out of 571,544,897 reviews
★★☆☆☆
Beware of Repackaged Hard Drives
*** Unfortunately, this review is not about the performance of the Hard Drive. I wasn't even able to install them and test them out - Keep Reading ***
I had my suspicions about the great price on this hard drive but I figured I would try it out and see if I was wrong.
When I received my hard drives I looked at the serial numbers and decided check the warranty. Even though the drives had an April 2013 manufacturing date on them they were only showing a 2 year warranty. More correctly they were showing a warranty ending in 2015. I called up HGST and asked them about it.
I was expecting them to tell me that the drives were older drives that had been sitting around and to just use my receipt if I needed warranty service. That would have been fine if that was the answer. However that's not he answer I got. I was told that these drives were taken out of an external enclosure. Evidently drives that come out of an external enclosure are cheaper so people often take them out , repackage them and sell them for a gain. The problem with this is that as soon as the drive is out, the warranty is void.
Big problem here. I tried different ways to contact the seller, Oceanside Store, but it kept leading me over and over again to Amazon Customer Service. They, of course, told me to send them back. My concern is that there will be more of these getting sent out, probably even these, and people will be none the wiser till it's too late.
Be careful when you purchase drives that seem to be a good deal. Sometimes they are but often times there is something going on.
Go here to check out your warranty on this drive : [...] .. If it doesn't come with a three year warranty or it seems suspicious then give them a call.
I honestly don't know if it's Oceanside repackaging them or whomever they get them from. Either way. Look out.
August 2013 · Unknown