Bests & Worsts Reviews from Amazon

NordicTrack C 1650 TreadmillWe bought this Nordic Track treadmill from Amazon because of the price as well as free assembly and our previous experience with Nordic Track products. Unfortunately, it has been a very frustrating experience. We bought it on July 9, 2016. First for the assembly with Go Configure, we had to make numerous appointments that they changed, cancelled or did not show up at all. Finally on Aug 11th, one technician showed up at around 6:30 PM. He started with complaining about the long day he was having as well as a long drive to our house. I helped him whatever way I could. He hurriedly assembled the treadmill and did not have time to test the system as he declared that his job is just to assemble and advised us to read the manual. Next few days we read the manual and tried to use the treadmill and discovered a number of problem. One of the four bases (right rear) was damaged and crooked as a result the treadmill was uneven. Second, the belt is not centered and was moving to the right grinding the side of the treadmill platform making a strange sound. Third, the electronic speed control did not work and running speed needed calibration as I needed to run at only 2 mph. Fourth the electronic display panel shuts off and turns back on periodically resetting everything. Thus the machine was completely unusable. I tried to contact Amazon in vain Next i called the customer service number of Nordic Trac. After about 45 minutes wait an agent responded. I explained the problems. She told me to call them back when I am near the machine with a long screw driver and other tools. So I explained that I am net really handy and tool owner. She promptly said she cannot help me and they do not have people to service the treadmill on site. I had to give up on Nordic Trac Next I called Warrantech as I bought a five year warranty from Amazon. After about 30 minutes wait, an agent came to the phone, took a report and told me that someone will get back to me. I am waiting. In summary, it is more than a month and we still could not use the treadmill.