Bests & Worsts Reviews from Amazon

Unfortunately I received a non-working treadmill. Called Amazon and they were helpful but only compensated $30 for all the struggle I had with shipping as well. I called XTERRA and did some troubleshooting with them. The machine has an EO error which is a safety key. The company had me use a nail filer to file the metal part of the safety key to work (to create contact they said) but it didn't. They suggested a replacement. I struggled so much to get this machine home and this morning I left it outside my door for a UPS to take it back. I was so upset as I had a lot of hope for it. I selected this treadmill because of that one great comment the one person made on this machine. It does looks nice and it is a space saver. I'm familiar with Xterra's triathlon so I figure this had to be a good piece of equipment. I'm going to purchase Amazon's best seller and see how that goes.