1,051
people found this helpful, as of 2023
ranked #9,536 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Poor product And service
I ordered an HP as this has been my go to printer. Arrived as expected with easy set up. The printer worked fine for the first two weeks. I printed maybe 20 pages in that time. At my next print job the pages were light and smudged, exceptionally bad. I called Amazon support for assistance. We spent 40 minutes troubleshooting with no improvement. At this point amazon contacted HP to join our call. The HP representative refused to talk with me while the Amazon representative remained on the line. He unceremoniously hung up on us.
Given the poor product, poor service, and irritating monthly ink program, I asked for a full refund. Buyer Beware of this product
June 2019 · Office Products · verified purchase