Bests & Worsts Reviews from Amazon

Let me start by saying that if this kit functioned perfectly, then it would have been a fantastic value for the money. In fact, when it's not malfunctioning, I have a lot of fun with it. The hardware is durable, the kits are fun, and it looks nice. However, buyers should know that not only are there several problems that people tend to experience, but Alesis customer service is horrendous. Their wait times on the phone are long, and they basically did nothing to help solve my issues. The first problem I had was with the snare not registering properly. This was easily resolved by downloading the new firmware on Alesis's site. Next I experienced a problem that is detailed in several forums if you do a google search: Basically, when playing faster beats that incorporate lots of hi-hat and snare, the hi-hat won't register for most hits. This renders the kit useless for heavier forms of rock such as metal, hardcore, and punk. If the module had "crosstalk" settings, then perhaps the issue could be resolved. I wish I could say positive things about this kit, but it tends to be defective for many of its users. Also, the module is rather limited; I get the sense that Alesis intentionally made it this way so as to incentivize people to buy more expensive models. In other words, I don't think it would have been much more expensive to provide more a more comprehensive module system. I wish I would have done a more thorough internet search before having bought it, because I'm not the only person to have experienced these problems.