110
people found this helpful, as of 2023
ranked #242,535 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Shipping mistakes and terrible customer service
The set would probably be good quality, if they remembered to ship the whole thing. Best Choice Products apparently had no tables in stock, so they just shipped me the chairs and hoped I wouldn't notice. It was made very clear by one of their customer service reps that the error in shipping was the sole fault of Best Choice Products. When I asked them to ship the table, they informed me that they couldn't find any and were just going to process a refund.
Of course, this left me on the hook to find another table short notice...and with a bill for unfinished expert assembly that BCP refused to pay. If you're not dissuaded from purchasing this set, yourself, be aware that you should expect two (2) large packages and not just one.
May 2017 · Home and Kitchen · verified purchase