Bests & Worsts Reviews from Amazon

My hair was about two inches below my shoulder and pretty healthy but it was starting to look a little thinner than it use to be. After seeing the commercials and infomercials I visited their website. They had a warning that Keranique Hair Regrowth Treatment could change the texture of your hair. I had no idea what that really meant but I put off buying it. I ran across it on Amazon and decided to try it. IT DID CHANGE THE TEXTURE OF MY HAIR. My hair became stiff and brittle like straw. Every time I combed it, it broke off in clumps. The damage to my hair was severe. The length of my hair ended up above my ears. The change in texture didn't go away. When my hair grew an inch or two it was so brittle it broke off again. For months I tried all kinds of hair repair products and supplements to fix it. Nothing worked permanently. If a product helped at all, my hair was back to brittle and breaking with the next wash. Finally because I had no idea what to do I contacted Keranique's customer service department. Their response was "the Hair Regrowth Treatment isn't for everyone". It would have been helpful if they had said that in the infomercials, commercials or even on their website. I ask for their help in getting my hair back to normal. They said they would send one of their products that would help. That was a month ago and I haven't heard anything from them since. Not only did Keranique not do what it says it will do it can cause more harm than good. UPDATE: Keranique's Customer Relations got back to me and is trying to help me figure out what went so terribly wrong and hopefully how to fix it.