Bests & Worsts Reviews from Amazon

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166
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ranked #201,982 most helpful out of 571,544,897 reviews
★☆☆☆☆
What you see is not what you get
I've owned a smaller scatmat for years, and can't say enough good things about it. For keeping our cats away from places they shouldn't be, it's 100% effective. When it came time to protect a larger area (our cats scrabble at our bedroom slider for hours on end - which is fine if you don't require sleep), I shelled out for this larger mat - but beware, the mat you will receive is not the one displayed in the photo or described in the product narrative. This (different) model is branded "petsafe" rather than "scatmat," and the controller is "paw shaped" rather than rectangular - although the shape of the controller makes no difference itself, this particular variety does NOT have a three-speed intensity control (as promised, and as does the original "scatmat"). This is important to me because the single setting offered in this model is quite a jolt - maybe not harmful, but more than I want to subject my little cats to, even once. I keep my original scatmat on the lowest setting, which is just fine. This "new" mat also seems to work erratically - after it discharges it won't discharge again for some time, usually minutes. The controller is also difficult to figure out and use (and yes, I read the manual), and is very non-intuitive. This is a far cry from the original easy-to-use scatmat with the rectangular controller and three-speed setting, and I'm puzzled why Amazon is not sending the item described in the photo and product description. I sent mine back (easy enough), and was lucky enough to find an original scatmat on another site - more expensive, but worth the price. And tonight I sleep.
July 2010 · Pet Supplies · verified purchase
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