Bests & Worsts Reviews from Amazon

BUYER BEWARE!!!! I'd give the Mistbox 0 stars if that were an option. The makers of Mistbox want you to believe that the filter supplied with their gimmick will remove dissolved solids so that there won't be any mineral deposits on your air conditioner coil. Sadly, I found out within the first month that this was anything but the case. I was really hopeful that savings would somehow make up for the mineral deposits that were building up. But, every time I checked the "Savings" tab on the Mistbox phone app it stated, "We're still gathering data to be able to show you your savings. Check back soon!" I checked back daily only to be confronted with the same message until one day I received a "Problem Indicator" on my app shortly after 30 days. At this point, the Mistbox would no longer function & the mineral deposits were quite visible on the wifi antennae, solar panel & so thick on the LCD that it was difficult to tell if there was any indicators lit or not. So, I contacted Mistbox to return this failed equipment for a full refund. Although Noemi, Mistbox Customer Happiness Lead, tried to assure me that they support their product, she refused to refund my money because I had bought their product through Amazon. All she would offer is a replacement which I clearly explained was not an option since their filter did not work as advertised. I never heard back from Mistbox customer support after I said, "May I please have a full refund or do I need to take this issue to a more public venue?" Hope this serves as a lesson to all those are even remotely considering this product. Don't be gullable like me. DO NOT BUY THE MISTBOX!!!!!