758
people found this helpful, as of 2023
ranked #17,477 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Both First One and Replacement Leaked
Just like other reviews, the tank leaks. After using it twice it started leaking extremely fast. It leaks when I put it in rinse mode. It was completely empty after 3 minutes. So I took off the tank and took a look to make sure I attached it right and everything was secure. Everything looked fine so I gave it a try and it continued leaking. Set up a return with Amazon and got a replacement. The next one leaked immediately and would not suck the water up every time. If I turned it off and tried to suck the water up it would sometimes work. So I gave up and returned it and will look into purchasing a different brand. It's very frustrating these companies know there is a problem and do not try to fix it. I love that there is a sticker that says not to return to the store and to call them. I think not. That is to save the company money because it cost them more if you return it. Plus I've read plenty of reviews that Hoover is a nightmare to work with. I'll always let Amazon handle the problem. Their customer service is excellent. All I have to do is set up a return on my door step.
April 2017 · Home and Kitchen · verified purchase