Bests & Worsts Reviews from Amazon

I have two. I was pleased with the first one for a year and a half, but now the ringer works only when it is in the mood to. I have tried reprogramming it and double-checked that the ringer is switched on. Some days it just won't ring. The second one, I picked up a few weeks ago. It would be great if that one would allow me to dial the number nine, especially since the one number I want to be able to dial quickly from any phone is 9-1-1. I am not happy. Also, sometimes when it's on touchtone, it will only dial via pulse, so when I tried to do telephone banking, I had to run to another phone. No amount of toggling back and forth will get it to switch over to touchtone. I was suspicious about the quality of this phone when I noticed the tricky marketing ploy: the phone has the AT&T logo - from the old American Telephone & Telegraph from which we could expect better quality, but AT & T has licensed its logo out to "Advanced American Telephones." These "American" telephones are made in China likely under the sorts of working conditions that would explain the shoddiness. I miss the days of quality manufacturing. BTW, when I went to request a return number from DynaDirect (the company that ships this product), I was not pleased that the form that needed to be filled out was not a secure form. It asked for way too much personal info not to be an https site. I can't return the phone since after a week I threw out the box only to then discover that I had not yet dialed a number that contained a nine in it.