419
people found this helpful, as of 2023
ranked #49,075 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Bad experience with their customer service
Free? think it twice. Beware the traps I got:
My credit card was charged $10 top-up when I requested to switch back from trail 2GB plan to free 500MB plan, even I disabled the auto top up charge option.
Customer service refused to make refund because of their "no refund once charged" policy. I disputed the unauthorized charge by my bank, and My free service and my account are disabled. I requested to return my useless device for my $99 device deposit refund and got refused also! See more at ripoffreport dot com and search for freedompop.
the product in question
Freedom Spot Photon 4G Mobile Hotspot (Black)
3.1★ · 594 ratings, as of 2023