Bests & Worsts Reviews from Amazon

Unit initially worked well, but for only 5 mos and then it suddenly and completely stopped functioning. Comcast had to come out 3 x to troubleshoot our internet problems until determining what turned out to be our dying Motorola MG7700 modem. When I called Motorola to see about getting a warranty replacement , I was told that I had to reconnect the defective unit , try to reactivate it before they could process a warranty replacement . Really? After dealing with the problem for two whole weeks , having Comcast techs here 3x , having to pay to have a Comcast rental modem installed and activated and FINALLY restoring service, you want me to undo all that and put the defective, non functioming Motorola back in , waste more of my time activating it and still find out that it is defective ? Ummmm , I don't think so. I'd rather spend the time spreading the word to NEVER BUY MOTOROLA PRODUCTS.