Bests & Worsts Reviews from Amazon

I should have known better after reading reviews from others that this particular model has a warped reflection. The only reason that I bought was because in one review over a month ago, I saw a response from ToiletTree that they acknowledged the design issue and thought had fixed it. Either I misread that or they are shipping out faulty remaining inventory first. I sent a message to toiletTree via the amazon message system requesting to exchange a few days ago but still no reply. I was very pleased with the original silver model, but this newer model is too distorted Update 1 year later, I decided to throw away the thinner model and went back to the thicker framed versions. Actually this time I went with the one with led lights. The lights don’t really help much at all, but it is a larger mirror size. The distortion on the thicker is much less, which will be more ideal for shaving. I wish toilettree could improve the durability of the mirror itself, since it’s not a glass mirror, it stains from hard water, calcium, and don’t even think about trying to clean this mirror with any cleaner or cloth I hope I get more than a year use from the new one. Still, I go back to this brand because the tank concept really does the best job of providing a fog free experience