165
people found this helpful, as of 2023
ranked #202,436 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Software and Remote do not work
What I did like - on initial installation the picture quality was very good. Vibrant colors and good picture definition. What I didn't like is everything else. The initial set-up is painfully slow, taking approximately 3x as long as other smart TVs I have installed. The user interface is not intuitive and the cheap remote did not make it any easier. I could have lived with that since the picture was good. Once I powered off my TV the nightmare started. The TV would not power back on using the remote (which is solar powered??) unless I unplugged the TV for several seconds and then plugged it back in. Once the TV was on I could not make any selections using the remote. I read up on the TV and many suggested re-synching the remote which I did - and that sometimes worked for one session until the TV was powered down again. The same problem happened every time the TV was turned off. Also, this TV does not have any apparent manual controls to help you navigate the menu's without the remote. Amazon did an amazing job in helping me return the TV and I bought a LG OLED TV instead - the installation went flawlessly, great user interface, it has a great picture and the remote has a ton of functionality.
May 2021 · Electronics · verified purchase