Bests & Worsts Reviews from Amazon

This is the worst supported office tool ever. I purchased this product less than 18 months ago. Had to change computers and found out the software for my NEAT ND1000 is no longer supported by the company. Two days with tech support and about 8 hours of IT time I was told for $14.99 a month (extortion money) I could get access to my files (via the cloud)on the old computer. If they could give me access to my files that easy why are they charging me $14.99 a month to access them. If you do decide to purchase this product you must realize you don't own your documents once you've scanned them into your computer, NEAT company owns them. If your computer goes down or the software to operate know they (NEAT company) will shake you down like a Russian mobster to get your files back.