Bests & Worsts Reviews from Amazon

according to people

700
people found this helpful, as of 2023
ranked #20,118 most helpful out of 571,544,897 reviews
★☆☆☆☆
Buyer Beware!
I bought this scrubber to clean the grout on my 1200 square feet of tile. It is a huge job, and I'm a 63 year old woman with a bad back, so thought this would make my life easier. Instead, it turned out to be huge pain in the neck, and I'm out $50- I ordered the scrubber with the intent of doing a section of the house at a time. I used it a couple of weeks after receiving it, and it worked just okay. When I tried to use it again about 3 weeks later, it didn't work for more than about 10 minutes. I charged it several times, for a couple of hours, to overnight, and it would not power up at all. By now, I had had the product for almost 5 weeks, but tried to return it and was told no by Amazon because 30 days had (just barely) passed. I was told to contact the seller, and they told me I had to contact Clorox. I spent about 5 hours trying to deal with Clorox, Their fax would never go through. I sent the receipt for purchase by e-mail 3 times, and they never responded. I finally got though on the phone again, spent a very long time on hold, and was told they would send a replacement product. It is now 2 months later, and after several phone calls to them, I still have no replacement. BTW, they have a special number at Clorox for this product because they have had so much trouble with it! Don't waste your time or money!
September 2017 · Health and Household · verified purchase
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