Bests & Worsts Reviews from Amazon

according to people

109
people found this helpful, as of 2023
ranked #244,037 most helpful out of 571,544,897 reviews
★☆☆☆☆
YMMV! Quality control issues.
I tried many different brands of under $50 mechanical keyboards. Here’s what I found. They all look nearly identical in design. It appears that most of these are using the same generic circuit boards. The only difference is that some are not backlit, some are single-color LED, while others have multi-color backlight options. The font on letters and number are also different. Given that these are nearly identical in design, the only thing that really differentiates them is the quality of the material. Some brands have really shiny packaging while others are plain dull boxes. This one came in the shiniest box that makes you think that the product itself might be as good. But then you open the box and REALLY inspect the product and realize that you really do get what you pay for and should never judge a book by its cover. I really liked the red LEDs on this keyboard. I almost kept it until I found the really bad quality of the keycaps. The cheap plastic that the keys are made of was missing a big chunk from the front side of the spacebar key. I am uploading a picture with this review so you can see what I am referring to. This kind of shows that if they had any quality control whatsoever, someone would have just taken a look at the keycaps before they were putting the keyboard into a box to ship to their customers. If not before shipping, someone should have noticed this clearly defective keycap during the manufacturing process. I would not have noticed it if the key was one of the middle keys and this defect was not so obviously visible. Now I wonder if others who gave raving reviews here may also have received bad keycaps that they never noticed until it was too late to return/exchange. Going forward, I would be removing all keycaps from these cheaper keyboards and checking every single one of them - basically doing their quality control myself. I highly recommend you do the same within that 30-day return period. I was wondering how many stars I should give this. My review is my personal experience with this product. I don’t think a product with such a gaping quality-control issue deserves more than one star. Of course, my purchase decision was highly influenced by the hundreds of 5-star reviews so it’s possible that this quality issue was just a rare occurrence. In summary, you should totally order this keyboard given the low price, but you should thoroughly inspect it and rigorously test every single key as much as you can as soon as you receive it. That is because that shiny box it comes in does not mention anything about “warranty” anywhere. There is an “email address” for support and a physical address for their factory in Guangdong, China. I also went to their website and nowhere on the product page or FAQ do they mention anything about warranty. Since I noticed this issue right after opening the box, I am glad that I bought it from Amazon that offers 30-day returns so I can shop confidently knowing that Amazon will back me up if the manufacturer or the seller does not deliver. This particular keyboard that I received is going back to Amazon for a full refund.
December 2018 · Video Games · verified purchase
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