Bests & Worsts Reviews from Amazon

I tasted the kimchi the day it arrived. It tasted as if it had some kind of chemical in it. It tasted like some kind of cleaner. I reported it to Lucky, they failed to respond. I wrote again, but this time they responded AFTER Amazon contacted them and made them contact me. They said the problem wasn't with their product, because their Kimchi is the best. They implied the problem was with my taste buds. How ironic and offensive. It can't be our Kimchi because ours is the best, it must be you. This package was supposed to be 3.5 lbs, but it's not, just so you know. As far as Lucky is concerned, if you have a problem with their foods, it's not them, it's you.