Bests & Worsts Reviews from Amazon

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407
people found this helpful, as of 2023
ranked #51,603 most helpful out of 571,544,897 reviews
★★☆☆☆
Flimsy metal - Tons of Rust
My Last update... I have owned this grill for 5 years now. Covered it every winter. Lowering rating to Two Stars Here's the Cost of Ownership: - Heat Tent - $10ea - 5 pcs - Replace every two years - Grease Pan - Utter piece of junk - $25 - Replace every year - Cooking Grate - $25ea - 3 pcs - replace every 3-4 years - Burners - 5 pieces (covered under warranty) - replace after 3 years - Temperature Gauge - $10 - Last 1 years - junk The 5-Star Reviews for this grill are either: 1. People who have owned this less than 1 year and have not seen ENORMOUS AMOUNTS OF RUST 2. People who have owned it longer, but have not updated their review 3. Fake reviews posted by the Manufacturer: GHP Group. Question for GHP Group Customer Service: Are you actually going to give these people (including me) Replacement Parts? or just Charge us to replace your defective (ie. Cheap) Materials? Was looking to replace my 15yr old Weber, and wanted a 4 or 5 burner, but couldn't afford over a Grand for a new one so... I did a LOT of shopping around and research online. Turns out, just about anything under $500 or so either doesn't get very hot, or turns to rust in a year or two. I checked out models from Sears, Lowes, and Home-Depot I came across this new model online and decided to take a chance due to the rave reviews of Dyna-Glo's other products. And also really likes what I could see in all the online pictures. Pros: - Packaging: I was very impressed with how well this product came packed in the box. Every part individually packed. Not a ding or scratch to be found - Instructions: Very well written. Easy to follow. Took me & my son about an hour. - Construction: Appears to be made of quality materials; very will built. Everything fits nicely together; like it should. No flimsy materials. - The slide-out holder for the propane tank is a REALLY NICE feature. Most grills you have to wrench yourself into a pretzel to take the tank into/out-of the doors. Also makes it easy for opening / closing the valve. - The Slide-out grease-tray... on some other brands this does not slide-out, forcing you to take apart the Grill just to clean it. - Burners: They get Very Hot, Very Quickly - Design: Plenty of depth... what I mean is, some grills have the Warming Rack not far above the grates; this makes it tough to flip burgers. Not a problem here. Some grills also have the grease pan not far below the burner; creating flare-ups. Not a problem here. Just cooked Chicken & Burgers with NO flareups. - Price: Paid $435 from Amazon (no shipping or sales tax). Would have been another $100 from HomeDepot.com Cons: - My only complaint is that the back of the lid has about a 2" opening for the length of the grill. On my old Weber, there was no opening. This was closed, creating a very hot Grill area. On this Grill, you can feel an enormous amount of heat escaping through the back opening. Can't imagine why they did that. Because of this, you will never see the Temp Gauge go over 450 degrees, maybe 500 if all 5 burners on high. Thinking of fabricating some kind of panel (sheetmetal ?) to enclose the back. Will let you know how that works out. *** UPDATE *** I fixed the problem of all the heat escaping out the back. I cut a 2" metal strip and screwed it into the back of the grill opening. Turn it on and it goes up to 700 degrees in about 10min. I turn 1 burner Off, put the rest on Low, and it maintains 550. Finally the Front of the grill now is just as hot as the Back. Now I'm satisfied.... *** UPDATE *** Well, after two seasons I STILL love the Grill, HOWEVER : I went to clean up the grill to get ready for the summer (I had a cover on it during the winter). and the grease/drip tray basically Distintegrated right in my hands ! It is made of some flimsy metal, so it really should come as no surprise. Previously I had a Weber for 15 years and Never had to replace the Grease/drip tray. So I'd probably have to downgrade my review to 4 stars *** UPDATE *** So now 3 years of use and.... I still love the way the grill cooks, HOWEVER: - The ignitor no longer works. Not a big deal per-se... most ignitors on most grills fail after a couple of years. - A few of the bars on the grill/grates have come loose. Again, not a Big Deal... but a little annoying / disappointing - The Burners now have to be replaced. Some High-Output areas (Big flames), and some Low-Output areas (Little flames). and I have a Full Tank of Gas - The Burner covers now have to be replaced (due to above) High Flame areas burned through parts of the burner covers. - and of course, the Drip-Tray is Low-Qaulity metal... has to be replaced yet again. I'll have to Lower my rating to 3 Stars.
April 2013 · Patio Lawn and Garden · verified purchase
the product in question
Dyna-Glo DGE Series Propane Grill, 5 Burner, Bronze
3.8★ · 508 ratings, as of 2023
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