Bests & Worsts Reviews from Amazon

according to people

127
people found this helpful, as of 2023
ranked #225,915 most helpful out of 571,544,897 reviews
★☆☆☆☆
The IC60 is a really bad product made by a really bad company
Purchased just 4 months ago and chlorine generation has already quit. This is the 4th IC60 I have owned. The first failed after brief use and Pentair replaced it with a newer model that was functional, but only lasted 18 months. The next one was problematic from the beginning and never generated the specified amount of chlorine - just enough to keep down the algae in a pool with chemically perfect water, and died after 20 months - long enough for me to learn how miserable a company can make customer support. The warranty for this product has been increasingly limited over time (sign of a really bad product) and I was shocked to discover that the warranty on this one was ONLY FOR 60 DAYS unless you had it "installed" by a pool professional and registered within 60 days with proof of purchase!!! Mind you, as a replacement cell, "installation" means unplugging the old one and plugging in the new one. If you are a residential pool owner looking at Amazon for a replacement of your cell, DON'T DO IT if you expect you are getting a decent product from a decent company along with a reasonable warranty.
October 2017 · Patio Lawn and Garden · verified purchase
the product in question
Pentair 521105 IntelliChlor IC60 Salt Chlorine Generator Cell (US Version)
4.1★ · 105 ratings, as of 2023
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