Bests & Worsts Reviews from Amazon

WARNING NOTICE: This water heater SPARKED and had FIRE FLAMES coming out of the top of unit. Luckily I was there with a fire extinguisher and I was able to unplug unit adverting a potential disaster. Sparks literally came flying out of the top of the water heater. I've never seen an electrical product spark this much in my life. After all the sparks there was a orange smoke that came billowing out of the top of the unit. Thank the Lord I had a fire extinguisher handy and I was there when this happened or it might have been a disaster. I wrote EcoSmart and spoke to Rory Herrera at EcoSmart and Mr. Herrera just said item was beyond repair and the warranty card hadn't been returned within the 30 day window. I told him about all the sparks and the flame that came out of top of unit and he didn't seem concerned. I wouldn't trust another one of these in any building that I owned, since I don't deem to be a quality or safe item from what I've experienced. Also, the warranty they have on these units is only good if you send in the warranty card within the first 30 days of buying. BETTER read the FINE PRINT on the warranty. IMO, this is a VERY POORLY made product and my unit leaked from the inside from a manufacturing defect. They tried to say it was buildup, but that isn't true, since you can CLEARLY see that the unit was leaking from the INSIDE of the unit at the solder joints and other places inside the unit. I hate leaving bad reviews, but I don't want anyone to have a disaster or maybe even a fire from one of these units. That is a LOT of electrical current to be mixed with a leak inside the water heater.