Bests & Worsts Reviews from Amazon

Several products have been reformulated... my skin does not appreciate it... not to mention the new scent is TERRIBLE! Hi! I have been using Burt's Bees for nearly 18 years -- back when you could only find the product in very specialized health food stores. The first product I used was the Apricot Baby Oil for my then unborn baby. I was hooked. I have used products faithfully since then. I encouraged my mother to carry them in her store in NY. I used include them in packages where I made homemade diapers for friends. I couldn't think of a more natural product that I trusted impeccably. I have advocated the products to many people and have made many convert! I have often given my co-workers the lip balm for Christmas, and this year... I couldn't believe the variety of balms. I even bought a variety pack to share with my children, and other than the peppermint, they may as well be cheap smelling fruity concoctions. I have remained loyal and faithful until recently. I was running low on my Radiance Day Cream, purchased a new jar, the scent, texture and product is NOT the same. I purchased the Radience Eye cream... same thing... The real slap in the face was the Tomato toner which I discovered over 10 years ago... mild enough for my face. I swore by it. I switched from Este Lauder to exclusively Burt's. Now it is overwhelming with an isopropyl alcohol scent and burns my skin. I can not tolerate it and have started breaking out from the products. I AM nearly 41... I shouldn't be breaking out! Between these three products, I have have thrown away more than $50. Not to mention, jars now have plastic tops?? huh?? Then, to add insult to injury, I learned from a friend that Burt's was taken over by Johnson and Johnson. That would explain a lot!! Is Burt's Bees no longer the amazing company that started in Raleigh, NC many years ago? I understand that popularity dictated larger production scale... but the recent changes seem more profit based rather than customer satisfaction. PLEASE explain the truth to what has happened to my tried and true products?!?! I am currently on the look out for face products that work with my skin as Burt's is no longer the answer. Can I mail you back the products for a refund?? I no longer have the receipts... Why would I have kept them anyway? I trusted the product and have NEVER had to return a product. I hope you return to the original formulations, and please let me know when you do! I miss what this company stood for and the all natural good for me products.