Bests & Worsts Reviews from Amazon

I LOVE Amazon and the overnight shipping on these cards is great but they asked for a gift note and they sent the gift card but without the note I wrote in it. The person I sent it to had no idea who it was from so I had to embarassingly ask if they got it or not. I'd like to write directly to Amazon about this, I've sent 3 gift cards so far and all have had the same problem, no note.