Bests & Worsts Reviews from Amazon

I bought this sound system and had it delivered on 10/5/2019. In mid-February, 2020, the subwoofer began cutting in and out. Soon, it just stopped working completely. Could not get Klipsch to answer my phone calls and could not get them to answer my emails. Called Asurion (I bought their protection plan). Asurion got through to Klipsch. The Rep sent out a replacement part for the right satellite speaker. I replaced the part and the subwoofer still did not work properly, same as before. Called and emailed Klipsh again, and again no answer to phone calls or emails. The sound from this system was booming for 4 1/2 months, then nothing. Sound was excellent. Customer service, there is no rating low enough.