119
people found this helpful, as of 2023
ranked #232,997 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Do Not Purchase from this seller. Worst purchase ever and neither Seller nor Amazon took appropriate action.
This item has a huge box on the plug end which prevented me from plugging it in to an outdoor outlet. When I finally figured out a way to use an extension cord, since that was my only option, the fountain stopped working after one day. The pump is the same size as the one in my bowl size table top fountain. The seller wanted to charge me a 25% restocking fee, when they failed to disclose in the description that this would not fit the new standard outdoor electrical receptacle and the item proved defective. I appealed to Amazon who negotiated a refund it I return the item at my cost. If I were at fault or made a mistake, I would not have a problem with this. Since it was the seller's responsibility to supply accurate information and to provide a working product, they should agree to pay for the return.
