115
people found this helpful, as of 2023
ranked #237,162 most helpful
out of 571,544,897 reviews
★☆☆☆☆
if Comcast sold a quad copter...
Cons:
- 1 motor just turned off in flight causing the unit to plunge into the ground.
- 6 week repair turnaround, little if any communication during repair
- 6 weeks later, unit crashed from same exact issue we sent it in for the first time, almost hitting crowd of people
- been in repair more weeks than we've owned it
- no cross shipping of replacement, no replacement available on totaled unit (they have to "try" to fix it)
- no expedited repair
- 32 minute plus hold times normal
- Terrible support, couldn't care less about customer satisfaction
Pro:
- 1 of our 2 units seems to work
June 2015 · Toys and Games