Bests & Worsts Reviews from Amazon

Do the people giving good reviews even have legitimate pain? I have a chronic illness that causes intense neck/shoulder pain. I've been using a weighted heating pad that you warm in the microwave for some time now, but I hate the smell of it and it doesn't stay warm long enough. So I finally decided to invest in an electric heating pad..... This thing does not feel weighted whatsoever. It doesn't even feel like it's touching my shoulders; it feels like it's hovering. The only reason it's getting any stars feom me is because it's in "working condition". It turns on, and it heats up.... But using it on the highest heat setting isn't enough for me, especially since it doesn't hug my body like it's supposed to.