Bests & Worsts Reviews from Amazon

FIRMWARE UPGRADES I am a network systems coordinator. Please know that you are buying a cable modem that its firmware can only be updated by your Internet Provider. So, you hardware is only as good as the firmware that your cable provider allows. Depending on your ISP, most do not update your firmware, because it's not their hardware, and they want you to use (and pay for) their hardware. Many of the problems that I have, have been corrected in firmware updates that my ISP will not download. They choose to keep crippled firmware in place, and you are stuck with a very expensive boat anchor. NETGEAR APPLICATIONS Netgear's software (Genie) should be shoved back into the bottle. The Genie application, Mobile App and Web application, are slow, and unresponsive. Hard to make changes and causes your network to dropout continuously. That is the same across all their hardware offerings. I would go with another product line, and stay away from anything from NETGEAR.