Bests & Worsts Reviews from Amazon

The remote is used for slide presentations at Church. It is much too sensitive to touch and frequently advances two slides with a single push. It is used by various people and no one has been consistently able to advance a single slide. We have totally quit using it because backing a slide up is too distracting to a large audience. No software is included or referenced on the website to decrease sensitivity. IMPORTANT REVISION: I should have contacted Satechi before I wrote the critical review. I emailed them and received an immediate reply that the unit must be defective and they would send an replacement. The replcement was sent that afternoon and the new unit completely solved the problem, advancing the slides with a positive click like a mouse. I would now give it 5 stars if I could change the rating. Their customer service was the best I have ever experienced even enclosing a postage paid sticker for the return and sending followup email to be sure I was satisfied. I had purchased a Kensington 33374 as a replacement/spare but the Satechi is much superior with twice the range and buttons to blank the screen and change presentation modes. I am returning the Kensington and buying another Satechi as a spare.