Bests & Worsts Reviews from Amazon

Don't buy it!!! The brand new printer that I received started having alignment issues a couple months after I bought it. I had to spend several hours going through completely unrelated troubleshooting steps before they would finally replace the printer for me. Now, a few months later, the replacement printer has its own issues. I deal with paper jams several times a week and the touch screen and power button randomly decide not work, the only way to fix that is to unplug the printer and plug it back in. Support refuses to help me unless I call in when the issue happens. They don't seen to care that they have already wasted hours of my time and that I don't have time to call in during the week. The only reason I went with this printer was because of the convenience of the Instant Ink service. That convenience is not worth the time I am having to spend dealing with support. Update: I gave up on dealing with HP support. Amazon gave me a refund even though it was slightly outside of the return window. Great customer service from Amazon as usual!