Bests & Worsts Reviews from Amazon

I purchased one of these chairs back in August of 2017 and it has been amazing, but the seat has gotten a little worn so I just ordered a new one (September 2019). I was SO DISAPPOINTED when I got it all put together-- it looks the same, but it is a cheap version that is literally too uncomfortable to sit in. The metals posts that support the back are shorter, the back now needs to be screwed on (the old version is permanently connected); the edging that goes around the back has been removed (and is sharp); the mesh is rougher; and the wheels dont fit flush to the base, which cause a wobble ( see photos ). I would have packaged it all up to return already, except that adjustable shaft is now stuck in the base and the chair -- I've had to call in a favor to have a second person come and help me pull it apart tomorrow. It is so disappointing on every level possible, and I'll definitely think twice before purchasing another piece of Amazon Basics furniture.