Bests & Worsts Reviews from Amazon

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178
people found this helpful, as of 2023
ranked #193,022 most helpful out of 571,544,897 reviews
★★☆☆☆
Solid design, but NEMA 5-20R AC plugs on the front are mis-wired!
I purchased my unit directly from Anker. When I received my unit, I did a basic functional test of the features and discovered that all four NEMA 5-20R receptacles (the 4 AC plugs) on the front of my unit were mis-wired, and that hot and neutral are swapped. The "T" slot should be neutral, and the regular slot should be hot. They're all backwards on my unit. The TT-30R (RV plug) is wired correctly, however. This is a significant safety concern, because ground is often left floating on DC-to-AC power supplies because there is no connection to Earth. As a result, some people will use a plug that shorts neutral to ground to allow certain types of devices to work correctly (like portable car chargers). In my case, if I plug one of the neutral-to-ground adapters in my unit, it will blow the breaker because it shorts the neutral to hot, instead of the neutral to ground. I have asked Anker for assistance on this, but aside from sending all 120 pounds of hardware back to Anker for a refund, I'm willing to bet Anker's going to blow this off. I'm not sure how 20+ reviewers tested this product without finding this problem, but perhaps Anker should focus on finding engineers to test their products instead of these so-called social-media "influencers" that seem more interested in finding out how many hair dryers you can simultaneously power instead of actually making sure it's safe to use... Look at the attached pictures and do your own research - because Anker obviously didn't.
January 2023 · Patio Lawn and Garden
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