Bests & Worsts Reviews from Amazon

Got this for my husband as a Christmas gift and it already doesn't work in less than 90 days of use. It worked great at first but now leaks all over and is simply un-usable now. Amazon won't let me return it and says I have to go to Manufacturer. Not happy one bit. Update: per Wacaco they have a 12 month warrantly so they are trying to help me but just asked for pictures or video of the leaking. Really? I guess they are going to say they want to fix this one? I told them I want a new one altogether and I’ll send this one back and they can figure it out. Will see where that goes.