Bests & Worsts Reviews from Amazon

So far the watch itself seems OK, but Fitbit burned me as a customer in the set up process. Not once, but twice during set up the user is presented with upsell screens (insurance and premium service) for which there is only an OK button to move on. You have to back out of the screen and dismiss a warning to avoid buying the upgrade and then, the watch did not leave set up mode until after updating (warning may take more than 20 minutes, and yes, 90 is more than 20. Ninety minutes during which you have to leave the phone on the Fitbit app's update screen and so cannot use your phone)